1. Scope and controller
This policy explains how Motryon processes personal data when a person visits this website, requests information, or uses the platform. Motryon is operated by MECABOTIC SpA, tax ID 78.244.552-9, at San Sebastián 2750, Of. 902, Edificio San Sebastián, Depto. #902, comuna de Las Condes, Chile.
2. Data we may process
Depending on the relationship, this may include identity and contact data, account and security data, workshop operational data, files, photos, signatures, support communications, and demo request attribution.
3. Purposes
We process information to provide, protect, and improve Motryon; authenticate users; maintain traceability; provide support; prevent abuse; comply with legal duties; and manage commercial relationships.
4. Google sign-in
When Google sign-in is enabled, Motryon uses the authorized identity for authentication and may receive basic profile identifiers. Motryon does not sell Google user data or use it for unrelated advertising.
5. Providers and transfers
We may use infrastructure, storage, email, authentication, monitoring, and support providers. They receive only what is necessary and may operate in other countries under available contractual and technical safeguards.
6. Retention and security
Information is kept for as long as necessary for service, contractual, legal, backup, and dispute needs. Motryon applies workshop isolation, permissions, audit logs, backups, and protected sessions.
7. Rights
Applicable access, correction, deletion, objection, or information requests may be sent to info@motryon.com. Identity and relationship with the workshop may need to be verified.
8. Website analytics
The website does not use advertising cookies or third-party analytics. With prior consent, Motryon records first-party events such as page views and product tour progress using a temporary random session value transformed on the server, without storing names, emails, or raw IP addresses.